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What is a Workforce Management Account and why was I invited? 

A Workforce Management Account is a tool that Suppliers and Clients are given to more easily navigate Workforce Management portals, modules and apps. You might have also been granted one as part of your access to the Workforce By Avetta Mobile App. This guide will break down what each persona will gain access to from the Workforce Management Account they have been given.

For Client Users:
- Access to the Client Portal, Configuration Portal, Onsite by Avetta Mobile App, Learning Management System.

For Suppliers Administrators:
- Access to Avetta Gateway and Supplier Workforce Management Portals.

For Workers:
- Access to the Workforce by Avetta Mobile App and the Learning Management System.

Step 1 - Invitation Email - All Personas

Starting with an Invitation email, this requests that you activate your Workforce Management Account. Simply click on the "Activate My Account" option and it will then request that you configure a password for future logins.. If you are a Worker and were invited to Workforce by Avetta Mobile App, slightly different instructions are sent to you. 

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A sample invitation email

NOTE: This email will expire after 48 hours. If not activated by then, click this "Activate MY Account" link once more to trigger the activation email process again.

NOTE: Pegasus is the Workforce Management System provider and is an Avetta Company. 

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The Password Configure Screen

Step 2 - Log into the Avetta Account - All Personas

There are currently three different domains where Workforce Management Accounts are created. Always use your Account Activation email as the reference point and store that webpage once activated. But for reference here are the three websites:

UK - https://login.poweredbyonsite.uk
USA/LATAM - https://login.poweredbyonsite.us
AU/NZ -  https://login.poweredbyonsite.com

Log into this website now with your email address and password you created. This will then load up the Workforce Management Gateway tool. You view will be different depending on your granted access.
NOTE: APAC No longer has the option to "Create New Account". But this still exists for US and UK users.

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 The basic Workforce Management Gateway view

Client Users will see a Tile called Client Portal add possibly some Supplier Portal Tiles.
Supplier Administrators will see all relevant Supplier Portal Tiles they are associated with.
Workers will see all relevant Supplier Portal Tiles, but at present, will not be able to access those. Workers while given an Avetta Account, will primarily use it for the Learning Management System and the Workforce By Avetta Mobile App.
 

Step 3 - Navigate the Avetta Account - Client Users and Supplier Administrators

Once logged in, you can:
- (clients) Access the Client Portal to see your sites and view or manage associated workers.
- (suppliers) Add additional Supplier Portal tiles with the Add or Remove Portals button. NOTE: Only Add Supplier Portals for those clients you are working with.
- Change your Account Password under My Account.
NOTE: You can not change your email address. Should you need to have this changed contact Avetta Support 

Step 4  - Use Avetta Account for Learning Management Systems Access - Workers Only

If you are a worker and have been granted an Avetta Account, you can use this to complete any Online Training you have been enrolled into. This initial Avetta Account should come to you within a very short timeframe of any Learning Management Systems emails informing you of any enrollments. 

To use your Avetta Account with your training enrollments:
1. Follow  steps 1,2 above
2. Open one of your training enrolment emails and click on one of the embedded links

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Sample Training Enrollment Email

 
3. At the Login page, choose the option to login using Single Sign On. (Amazon is being used in this example)

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Amazon LMS Login page

4. It will prompt you for your Avetta Account Information. Enter in your newly activated account. 
NOTE: While it does show the word Pegasus, this is the correct login page.
NOTE: APAC No longer has the option to "Create New Account". But this still exists for US and UK users.

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5. Once logged in your enrolled courses will show for that client and you can see the status of those, or launch a course to work through.

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Review additional support on the Learning Management System here.
For additional support for Pegasus Workforce Management visit the links on the left or the home page.