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Access Control - The term given to the Pegasus Workforce Management Hardware installed at sites to manage physicial access to locations.

The below

pages

links will step you through guides to our various Logpoint (also called Kiosks/Tablets/boomgates/Access Control) hardware that is used at Sites.
Pegasus has many generations of devices, so documentation for the various versions is included.
Additional resources are avaialble for site contacts/administrators to become more familiar with our Access Control Hardware.

If you cannot find the documentation you require, you can head to the contact page of Pegasus Here and lodge a request with our support team to respond.



For Access Control Issues - technicalsupport@avetta.com

For Product Support - workforcegeneralenquiries@avetta.com 


Just had a device delivered at site? Learn how to unpack it, plug it in and find out the key features of the device.

ExpandtitleUnboxing Videos

Kiosk Unboxing
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Video showing the LP8 Kiosk and its internals

Wallmount Unboxing
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Video showing the LP8 Wallmount Kiosk and its internals

Desktop Kiosk Unboxing
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Video showing the LP8 Desktop Kiosk and its features

Tablet Kiosk Unboxing
Image ModifiedVideo showing the LP8 Tablet Kiosk and Docking Station features






Do you now need to configure these devices to access your office network?

expand

titleDevice Configuration



Need to configure the fingerprint readers at the Suntop Solar Farm? These guides will help.

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titleSuntop Solar Farm

Are you using Software Logpoint devices? If so, you can review the two user guides below.

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Suntop Finger Print Reader Guides

iPad Software Logpoint User Guide v1.1.pdf
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Suntop Fingerprint Process

User Guide - Software Logpoint Configuration V1.2.pdf
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Additional item - Software Logpoint iPad Video Guide


Tasked with printing cards at site? This section covers printing and troubleshooting the card print process and devices.

The User Guide Manual should be reviewed for the install instructions for the various printer models available. Each have a specific install process which the guide details.
Your IT Support team should review this for the specific requirements necessary.

Expandwarning
titleCardmaker

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5 Cardmaker Troubleshooting Tips

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nameUser Guide - Cardmaker process dec 2022(1).pdf
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There are some legacy devices (called LP4/5) as well as older Bixlon Printers. Review these guides below.

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titleOlder Devices
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nameChange BIOS Battery and date-time.pdf
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Onsite 3.6 Update

With the release of Onsite Track Easy V3.6, a new software tool is required to get Cardmaker working.
Please follow the directions in this Online Course to remove the old Java version and install the new OpenWebStart tool.
This will affect all Client Users printing cards.
Cardmaker eLearninig Course

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Just want to read? Here are guides instead.

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nameCardmaker 3.6 Install Guide.pdf
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nameSIGMA-Lite Quick User Cardmaker 3.6 Prepare Printer Guide.pdf
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nameSticker Printer 101.pdf
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5 Cardmaker Troubleshooting Tips


Tutorials on Sticker Printers and managing Logpoints

 Replace a Printer Sticker Label Roll for a Kiosk

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Logpoint Configuration Video

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Troubleshooting Guide for Pegasus Gate Controllers (Boomgates/Turnstiles/Sliding Gates)

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Logpoint 101

Gate Controller Troubleshooting Guide v2.pdf
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