Systems of Work

Systems of Work

Supply evidence of organisation’s operating procedures; the procedure will be specific to your organisation that describes the activities necessary to complete tasks in accordance with industry regulations, laws or organisation standards for running your business. These procedures will generally be step by step instructions created by an organisation to help workers carry out routine operations. 


Examples to submit include (but not limited to):

  • Management of Incidents
  • Emergency Management
  • Personal Protective Equipment (PPE)
  • Fatigue Management
  • Drugs & Alcohol Policy
  • Confined Space work
  • Hazardous Substances & Dangerous Goods
  • Asbestos
  • Dust Control, Gases and Vapors
  • Energised electrical Installations or Services
  • Hot Works
  • Lock Out, Tagging and Isolation
  • Noise Management
  • Plant & Equipment
  • Working at Heights
  • Demolition
  • Gas Distribution Mains or Piping
  • Structural Alterations
  • Telecommunications Infrastructure
  • Tilt-up or Precast Concrete
  • Traffic Management
  • Tunnels, Shafts or Trenches
  • Chemical, Fuel or Refrigerant Lines 


 Procedure for the management of incidents (including near hit/near miss) and hazards

Procedure for the management of incidents (including near hit / near miss) and hazards

Incident management procedure developed in accordance with AS/NZS4801:2001 4.5.2 Incident investigation, corrective and preventive action. The organisation shall establish, implement and maintain procedures for:

(a) Investigating, responding to, and taking action to minimize any harm caused from, incidents;

(b) Investigating and responding to system failures; and

(c) Initiating and completing appropriate corrective and preventive action.


An incident / injury report form is also required.


Assessment Category

Assessment Detail

Fully Compliant

Detailed incident management procedure / process covering the requirements stated above. Including an incident/injury report form.

Adequately Compliant

Supplied either one of an incident management procedure / process or incident / injury report form.

Partially Compliant

Incident management procedure / process that meets some of the requirements stated above.

Not Compliant

No evidence sighted of incident management procedure / process or incident / injury report form.

 Emergency Management Procedure

Emergency Management Procedure

A documented procedure to identify and control all possible emergency scenarios developed in accordance with AS/NZS 4801:2001 section 4.4.7 Emergency preparedness and response.


All potential emergency situations shall be identified and emergency procedures documented for preventing and mitigating the associated illness and injury. The organisation shall review, then revise, where necessary, its emergency preparedness and response procedures, in particular, after the occurrence of incidents or emergency situations. The organisation shall periodically test such procedures.


Note: It may not be practicable to test some procedures, in which case training and efficacy should be tested by other means.

Assessment Category

Assessment Detail

Fully Compliant

Emergency Management procedure / process that meets all of the requirements stated above

Adequately Compliant

Emergency Management procedure / process that meets most of the requirements stated above.

Partially Compliant

Something pertaining to the management of Emergencies within the organisation. Generally, a small brief statement.

Not Compliant

No evidence sighted of a Emergency Management procedure / process or anything pertaining to the management of Emergencies.

 Policy for the management of Drugs & Alcohol

A documented procedure or policy for the identification and management of alcohol and drug risks within the organisation. Procedure should as a minimum, define any allowable / acceptable alcohol limit (BAC), illicit / illegal drug management processes and an assessment / risk management approach to workers when they declare potential impairment of prescription or over the counter medication.


The procedure / policy should also cover the process taken when a worker is found with a positive or suspected positive reading.

Assessment Category

Assessment Detail

Fully Compliant

Drug and Alcohol Policy that meets all of the requirements stated above

Adequately Compliant

Drug and Alcohol Policy that meets most of the requirements stated above.

Partially Compliant

Something pertaining to the management of drugs and alcohol. Generally, a small brief statement.

Not Compliant

No evidence of a Drug and Alcohol Policy or anything pertaining to the management of Drugs and Alcohol.

 Alcohol and Other Drugs Policy

 Policy for the management of Fatigue

A documented procedure or policy for fatigue management. The procedure / policy should include, as a minimum, fatigue indicators, maximum allowable working hours and minimum rest breaks, and when risk assessments may be required for the continuation of work above normal operational hours or for working conditions that may cause fatigue.


Assessment Category

Assessment Detail

Fully Compliant

Fatigue Management Policy that meets all of the requirements stated above

Adequately Compliant

Fatigue Management Policy that meets most of the requirements stated above.

Partially Compliant

Something pertaining to the management of Fatigue. Generally, a small brief statement.

Not Compliant

No evidence sighted of a Fatigue Management Policy or anything pertaining to the management of Fatigue.

 Fatigue Management Procedure


 Procedure for the management and use of Personal Protective Equipment (PPE)

A documented procedure covering the management, maintenance, issuing and storage of PPE in accordance the Work Health and Safety Regulation 2011, Regulation 44 - Provision to workers and use of personal protective equipment.


Assessment Category

Assessment Detail

Fully Compliant

Personal Protective Equipment procedure / process that meets all of the requirements stated above

Adequately Compliant

Personal Protective Equipment procedure / process that meets most of the requirements stated above.

Partially Compliant

Something pertaining to the management of Personal Protective Equipment. Generally, a small brief statement. May be detailed throughout a SWMS / JSA or equivalent.

Not Compliant

No evidence sighted of a Personal Protective Equipment procedure / process or anything pertaining to the management of Personal Protective Equipment.